Diagnostics Free! Essential hardware diagnostics - free! Only applies to computers that can turn on. Not all computers are capable of these diagnostics.
Shop Rate $70/hr. We will repair your computer in our workshop using the latest diagnostic and repair tools. Half hour minimum. Covers repairs, maintenance, and diagnostics.
On-Site Rate $90/hr. A skilled computer technician will assist you with your computer needs at your home or business. One hour minimum. Round-trip travel fees apply and vary by destination.
Computer Tutoring $70/hr. Bring in your own computer and receive personalized, one-on-one training for the topics of your choosing. Appointment only. One hour minimum. Topics must be agreed upon.
Remote Support $80/hr. Remote support provided online or over the phone. Billed in fifteen minute intervals.
Flat Rates: Price: Description: Condition:
Computer Setup $50 We will install Windows Updates, Open Office, Web Essential software, and free Anti-Virus Protection. OS Installation
$100 We will install an operating system onto your computer with all the latest drivers and software updates. Price does not include the cost of OS. Media and product keys are requested but may not be needed.
Restore CDs $40 Restore CDs contain everything needed to restore your computer’s operating system back to its factory-fresh state. Only available for new computers, or computers with a new OS installation.
Hardware Installation Varies See "Shop Rate" Hardware Repair Varies See "Shop Rate" Data Backup Setup $40 We will setup backup software (such as Carbonite) on your computer to automatically backup your data. Price does not include cost of backup media or backup software.
Computer Migration Varies We will migrate your data and applications to a new computer or device of your choice. Please provide software media and product keys to guarantee successful reinstallation of software.
Computer Tune-Up $100 We will update Windows and essential software as well as thoroughly optimize your computer for best performance. Performance gains vary from computer to computer.
Virus & Spyware Removal $175 Using our custom tools and procedures we will thoroughly remove all Viruses, Spyware, Root-kits, Trojans, and other malware. We will repair Windows back to working order and install Free Anti-Virus Protection. Rarely, a virus can corrupt Windows beyond repair. In that event we will guide you through your options.
Data Recovery Varies We will recover data from a failing storage device such as a hard drive. Price does not include the cost of backup media. Data Recovery Attempt is a minimum charge of $80.
Laptop DC Jack Repair $125 We will replace a faulty DC jack on your laptop. Replacement DC Jack includes a six month warranty against defects.
Hard Drive Destruction $25 We will securely shred your hard drive and provide a certificate of destruction. GPU Repair $140 We will repair a motherboard’s video chip (GPU). GPU is re-seated and the solder is repaired. Copper Shim and a Conductive Pad are installed to reduce heat buildup. Repaired GPU has a 45 day warranty against defects.
Computer Recycling Free We will responsibly recycle your old computer equipment. Fees may apply for certain computer related equipment such as CRTs.